Monday, July 8, 2013

Top Stories of the Day // July 8, 2013

TechCrunch

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Today's Top Stories // Jul 8, 2013

Facebook Will Begin Making Graph Search Public On Monday

Use Facebook in American English and aren't one of Graph Search's beta users already? Then you can expect to get the tool in a rollout that will begin on Monday... read more

Debunking Some Myths About Native And HTML5 Hybrid Apps

An elegant iPad app is like a fine yacht. Built the right way, the app can have a sense of elegance that provides the customer with an optimal experience. The... read more

Garmin Rolls With The Punches Of Changing Navigation Game With Smartphone HUD For Cars

Garmin built its empire on dedicated GPS devices, but those are obviously facing extinction in the face of smartphones that can replicate their function without... read more

Racing Google To Bring Driverless Cars To The Road, Mobileye Valued At $1.5B As Investors Take $400M Stake

In the world of self-driving cars and autonomous vehicle technology, Google gets most of the attention, but it's far from being the only player in the field.... read more

Data Is Becoming The Beauty Box End Goal

read more

Solar Impulse's Solar-Powered Coast-To-Coast U.S. Flight Touched Down Safely This Weekend

Solar Impulse made history this weekend when its HB-SIA airplane touched down late Saturday night in New York's John F. Kennedy airport, completing an entire... read more

The Ivee Sleek Isn't Just An Alarm Clock, It's A Voice-Controlled Hub For Smart Homes

Alarm clocks rarely do much to get people's salivary glands fired up, but Ivee's Sleek may just change that. To be fair though, calling the Sleek an alarm clock... read more

The UK Needs An Acquisition Culture If It's To Have a Sustainable Startup Culture

This is a guest post by Peter Nixey, a Rails developer and entrepreneur. The former CEO of Clickpass and a YC alum, he's now building Copyin.... read more

Founder2be, The 'Match.com For Co-Founders', Adds Africa & Australia, Now In 100+ Countries

Founder2be, the Helsinki-based co-founder finding network, is now operating in more than 100 countries, having expanded to accept would-be co-founders living in... read more

VideoElephant Wants To Be The iStockphoto Of Pre-Packaged Professional Video Content

Irish startup VideoElephant is launching its video content marketplace this week. Gunning to be something along the lines of an iStockphoto for... read more

Read more at techcrunch.com


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Mapping Out Your CX Journey

Creating Customer centric organizations
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Undertaking a CX Journey: 6 Core Components to Create Customer Centric Organizations

Date: Tuesday, July 16, 2013 | Time: 10:00 AM PDT/1:00 PM EDT | Duration: 60 minutes


Presenter:

Mary Wardley

Mary Wardley

Vice President, Enterprise Applications and CRM Software
IDC

Moderator:

Steve Wylie

Steve Wylie

General Manager
E2 and Cloud Connect

Building a compelling customer experience has become a corporate goal of many leading organizations as a means of competitive differentiation. However, customer experience means more than providing a friendly agent in the contact center or tracking through Facebook; it begins at the top most level of management and extends through every facet of an organization.

In this webcast, we will discuss:

  • The six core components of customer experience
  • How organizations have addressed these core components to create customer centric organizations
  • Prescriptive advice for other organizations undertaking a CX Journey

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