The role of marketing, advertising and public relations should be to expose their incredible company to the world at large and let people see all of the things that make it unique and great.
Stop for a moment and think about whether that resonates as true. Far more people relate to the following statement instead: "The role of marketing, advertising and PR is to manipulate public perception to match what they'd like for the public to believe." The actual nature of the company is irrelevant in that statement.
There are far too many reasons why people feel this way to go into all of them here, but one reason is the marketing team believes its role is to be reactive. Meaning, it can work only with what it has been given. Someone else designed the product or service feature set, someone else hired the other employees, someone else created the company's vision. The marketing team's job is to take what it is given and make the best of it.
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