Never mind spam. How are we supposed to deal with the rest of our email? Has your inbox gone crazy, or are you the crazy one? I've been testing a product called SaneBox, which promises to save me from inbox insanity, and it's scary to see how much it's slimmed down my Gmail inbox. This got me thinking more broadly about the problem of email overload, and sent me looking for clues about how others deal with it.
SaneBox is often compared with the Priority Inbox, a Gmail enhancement Google introduced a couple of years ago (still offered, albeit buried in the user interface). SaneBox takes a similar approach to highlighting the most important messages and letting the rest wait until you have time for them. One way SaneBox improves on the concept is by connecting to your social media accounts--or, in one enterprise variation, to your Salesforce.com customer list--to identify your most important contacts and make sure their messages stand out.
In other words, the software tries to whittle down your inbox to just those messages that you must attend to as part of your business, or which promise to bring in new business.
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