Wednesday, March 27, 2013

Add Collaboration to your Customer Service Plan - Register Today

Don't Miss This Free Webcast on April 10th
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Putting the Customer First: Empowering Customer Service Teams with Collaboration

Date: Wednesday, April 10, 2013 | Time: 11:00 AM PT/2:00 PM ET | Duration: 60 minutes


Presenters:

Carlos Hidalgo

Carlos Hidalgo

CEO and Principal, ANNUITAS

Anthony Leaper

Anthony Leaper

Senior Vice President - Enterprise Social Software Business Unit, SAP

Paige Finkelman

Moderator:

Paige Pires de Almeida

General Manager, E2 Conference


Sponsored by:

SAP

In order to deliver meaningful customer satisfaction in today's competitive landscape, an organization's customer service plan needs to go further than just a ticketing system. By enabling collaboration and bringing visibility to everyone on the team, experts can easily draw on each other's experience to resolve issues quickly, get to know customers better, and ultimately increase the quality of customer service and customer experience.

Attend this hour long webcast to learn:

  • To improve offerings and resolve issues quickly
  • How to engage your entire team in order to provide your customer with the best solution possible
  • The latest emerging trends in customer service innovation

Register

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