Monday, February 25, 2013

Why Are Employees Leaving? You | Solid State Storage Takes Hold

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  Monday, February 25, 2013
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Jonathan Feldman
Jonathan Feldman
 
4 IT Leadership Failures That Make Employees Leave

A few weeks ago I noted that with the job market heating up, organizations must fix the disconnect between what they say ("Employees are our most important asset!") and what they do. Readers and colleagues weighed in that the problem goes well beyond poor communications. Too many of our leaders fall down in the following areas.

-- They're Inconsistent
Strong leaders behave the way they expect their people to behave, or as Kouses and Posner state in The Leadership Challenge, they "model the way."

I remember working at a place where top executives talked about our having to sacrifice, having to cut back on training, only to book an expensive "destination" trip for themselves. Leaders must think about what they're telling their people and then ask themselves if they pass muster. Your people are watching, and they're not stupid.

-- They're Not Accountable
Leaders always talk about accountability, but do they expect to be held accountable? A question for leaders: Has anyone given you critical feedback lately?

When one of my staffers invites me to sit down privately for some critical feedback, I consider that being held accountable. I thank the employee for the feedback and -- critical to accountability -- follow up after a period of time to make sure that I have acted on it.

If you're not hearing any critical feedback, it's not that you're perfect; it's that staffers think you view yourself as above accountability. Or they're afraid to tell it to you straight. It's what my InformationWeek colleague Charles Babcock calls a master/slave relationship. And what's the first thing on any slave's mind? Escape!

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