MUST READ RELATED • VMware's Hybrid Cloud: Not Amazon's Model • Google Compute Engine: Too Little, Too Late Windows 8: Consumers Not Warming To Interface Windows 8's look and feel is still a flop with consumers, especially with those who don't use tablets, two studies say.directly to customers to improve the service experience. IBM Watson Gets Call Center Job IBM Watson Engagement Advisor advises service reps or "talks" directly to customers to improve the service experience. Flickr Can Store Any Data, Not Just Photos Flickr offers a terabyte of free data, but, thanks to an outside developer, photographers may not be the only ones who find a way to use that space. Apple Slips, Samsung Gains In Satisfaction Rankings Samsung has closed the gap with Apple in terms of American consumers' satisfaction level with their smartphones. Hadoop 2.0: New Big Data Possibilities Hadoop 2.0 will move beyond batch processing to support interactive, online and streaming applications. But don't let warnings about YARN tie you up in knots. FBI Arrests NYPD Detective On Hacking Charges Detective accused of hiring hackers to obtain webmail access credentials for 30 targets, accessing federal crime-information database without authorization. Software-Defined Storage Vs. Traditional Storage Systems Here's why software-defined storage won't drive established storage companies out of business. | | QUOTE OF THE DAY "In order to succeed, your desire for success should be greater than your fear of failure." -- Bill Cosby ALSO SEE  JOIN THE CONVERSATION Posted By CDM Productions: "They just lost my business. I want to buy something one time and be done with it, not have to pay 50 dollars a month. If it was strictly a download it wouldn't be bad, but a subscription is a terrible move." In reply to: "Adobe Kills Boxed Version Of Creative Suite" View Entire Response | Post Your Own Reply | | | |  | | INSIDE THE LATEST ISSUE OF INFORMATIONWEEK Our survey finds that most companies will launch mobile commerce within a year. It's clear that mobile commerce is taking off -- so what's your holdup?
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REPORTS & WHITEPAPERS FEATURED REPORTS
Research: 2013 Mobile Commerce Survey
Among nearly 900 qualified respondents to our poll, 71% say m-commerce is very or extremely important to the future of their organizations. However, just 26% have comprehensive strategies in place now. That spells opportunity.
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| | 9 Must Have IT Skills for 2013
Demand for tech is on the rise, say 71% of the 728 respondents to our 2013 Outlook Survey. And these companies have a hefty list of projects on tap, from improving information security to mobility and making the most of data and innovative tasks. We asked 9 experts to weigh in on the skills and attributes needed to make big plans into reality.
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RESOURCES AND EVENTS Don't Miss Mobile Commerce World Attend Mobile Commerce World, June 24-26 in San Francisco, to learn how to develop and deploy your company's mobile commerce strategy. Spend three days learning from key players at Walmart, Amazon, Zappos, 1-800-FLOWERS, Advance Auto Parts, Alex and Ani, Groupon, REI, Vegas.com and more who are harnessing the power of mobile commerce. Use code MP_BTMEDIWKAXE to register and save $200 on an All Access pass. Get More Details and Register Today
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