Tuesday, February 19, 2013

A Better Way To Create Software | Avoid Cloud Vendor Lock-in

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  Tuesday, February 19, 2013
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Chris Murphy
Chris Murphy
 
P&G CIO: There's A Better Way To Create Software

Procter & Gamble CIO Filippo Passerini is charming, polite, gracious -- and incurably impatient with the status quo. The current target of Passerini's dissatisfaction is the way in which software gets developed to meet the needs of businesses such as P&G.

Passerini describes business software development today as a "hub and spoke." The software vendor pitches what it's selling and what's possible with technology, then a would-be customer tells the vendor what they really need. FedEx, Boeing, BP, Disney, Goldman Sachs, GE -- they all go through the same exercise as P&G, one-on-one with the vendor.

Today, companies such as P&G have a screaming need for better analytics software to help them make sense of their growing mountains of data about sales, supply chains and customers. The conventional hub-and-spoke development model is still driving software innovation, but Passerini isn't confident it will produce the analytical software to meet future needs.

"With the inflection point we are at, in a couple of years it will run out of steam," Passerini said at a P&G event at its Cincinnati headquarters that included those other big technology buyers as well as technology vendors. "The opportunity is now to do something dramatically different."

Passerini stopped short of proposing what replaces today's hub and spoke. "We don't have a solution," he said. "We don't have an answer. That's why we're here."

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